THERAPIST · SPEAKER · AUTHOR
You Can't Pour From an Empty Nervous System
Jenna Snyder helps the helpers — therapists, teachers, nurses, pastors, and leaders — recognize the cost of caring for others and build a nervous system, and a workplace, that can actually sustain it.
About
She works with the people everyone else leans on
Jenna Snyder, MA, LCMHC, LPC, is a trauma-informed therapist and the owner and clinical director of Elevate Counseling & Wellness, a telehealth counseling practice. She specializes in trauma, complex PTSD, and the secondary traumatic stress carried by the people who spend their working lives caring for others.
Her clinical approach draws on EMDR, psychodynamic work, person-centered therapy, and motivational interviewing — but her real interest is bigger than the therapy room. Jenna writes and speaks about what it costs to be a helper, and what it takes to keep doing the work without losing yourself in it.
Before clinical work, she spent seven years at Apple, training new hires and managers across every part of the retail operation. She learned to teach a room long before she learned to treat one.
Licensure: LCMHC (North Carolina) · LPC (South Carolina)
Speaking & Training
For organizations that are asking more of their people than their people have to give.
You Can't Pour From an Empty Nervous System
A training on secondary traumatic stress in the workplace — for hospital systems, schools, ministries, and any team where showing up for other people is the job. Jenna translates nervous system science into language a whole staff can use, and gives leaders a real framework for building a culture that doesn’t quietly burn its best people out.
• Recognizing secondary traumatic stress before it becomes burnout
• The nervous system basics every helping team should know
• What sustainable, trauma-informed leadership actually looks like
• Practical tools staff can use the same day
Available as a keynote, half-day workshop, or staff training series. Participants leave with a workbook and take-home materials they keep.
Built for your team, not off a shelf
A hospital’s version of this problem doesn’t look like a school’s, and neither looks like a church staff’s. Before any training, Jenna talks with leadership about what’s actually happening in the building — the turnover, the incidents, the thing nobody wants to name in a staff meeting — and shapes the session around it.
Available topics include trauma exposure in clinical and first-response settings, sustaining ministry teams, compassion fatigue in education, and leading people through organizational grief. If your team is carrying something that isn’t on this list, that’s worth a conversation. Custom sessions are built from scratch and need about eight weeks’ lead time.
Why Jenna
She’s a licensed clinician who spent seven years at Apple before that, training new hires and managers. She knows how to hold a room of people who didn’t choose to be there, and she builds sessions staff can actually use — not sessions they sit through.
Writing
IN PROGRESS
Letting go isn't a feeling. It's a fight.
The Oversimplification of Forgiveness: Faith, Freedom, and the Fight to Actually Let Go pushes back on the tidy version of forgiveness we’re handed — the one that treats it like a decision you make once and mean forever. Drawing on her clinical work, her faith, and her own story, including the loss of her father, Jenna makes the case that real forgiveness is messier, slower, and far more honest than “just forgive and move on.”
Want to know when it’s out? Join the list below. Occasional notes on the writing, and an email when it’s finished.
Contact